Each plan comes with a designated number of active request slots. For plans with 1 active request slot, we work on one request at a time. If a plan includes multiple active request slots (like the Pro or Mastermind plans), we work on multiple requests concurrently.

No, there are no limits. You can fill your project queue with as many design and development requests as you like. They will be processed sequentially based on your active request slots.

Most standard request deliverables (like landing pages, social media templates, or component iterations) are delivered in 48 hours or less. More complex request projects (like complete brand strategies or full multi-page React/Next.js builds) are broken down into smaller, structured milestones delivered iteratively.

Yes, you can pause or cancel your subscription at any time with no penalties. We bill on a 30-day cycle. If you pause your subscription with 10 days remaining in the billing period, those remaining days will be saved in your account and can be used anytime in the future.

Due to the bespoke, high-quality, and immediate nature of the strategic design and custom engineering work we deliver, we do not offer refunds. However, we provide unlimited revisions on all active requests to ensure you are completely satisfied with the output.